NGO Field Trip : Terms and Conditions
1) Qualification
1.1) The field trip program is only available for Hong Kong recognized tax-exempt Section 88 charitable institutions and non-profit organizations*.* Registered charitable organizations and registered non-profit-making organizations must provide copies of supporting documents to identify the charitable nature or non-profit-making nature of the organization. We accept any of the following documents:
(i) A letter issued by the Inland Revenue Department under Section 88 of the Inland Revenue Ordinance;
(ii) A list of Approved Charitable Institutions and Trusts of a Public Character published in the Government Gazette with the organization’s name on it;
(iii) A letter issued by the Social Welfare Department
An application will not be accepted if the organization fails to provide at least one of documents (i) to (iii) listed above.
2) Field Trip Fees
2.1) All participants of the field trip must have a ticket to gain entry.
2.2) Each participant (including children and organization staff) will be charged according to the price chart listed on the application form.
2.3) Complimentary adult tickets will be provided to organization staff which will be responsible to lead and supervise the program visit. Number of complimentary tickets will be allocated according to the number of child participants listed on the application form. The final number of complimentary adult tickets granted is at Hong Kong Children's Discovery Museum (CDM)'s sole discretion.
3) Adult Supervision Requirements
3.1) Adult supervision is required for all field trip programs and must meet the following requirements:
3.2) Adults must be 18 years old or above and should be staff or volunteers of the organization.
3.3) If your group has 20 children or less, there must be at least 2 adult staffs supervising.
3.4) If your group has 20 children or more, groups should follow the adult-child ratio listed on the application form.
3.5) Disabled students: a minimum of 1 adult staff supervising 2 children
3.6) Parent-Child Field Trip
3.6.1) Parent participants are responsible to supervise their children. 3.6.2) Parent participants can accompany a maximum of two children or one child and one infant at a time.
3.7) If either of the above requirements are not met on the day of the visit, CDM has the right to deny entry to the entire group with no refunds or can rescheduling be possible.
4) Application & Payment Policy
4.1) To apply, school must submit a completed application via Google form to Hong Kong Children's Discovery Museum (CDM).
4.2) Organization must confirm the total number of participants five (5) weeks before the visit date.
4.3) Organization must settle the payment within seven (7) business day once the number of participants are confirmed.
4.4) Tickets can only be used on the date of validation. No refund or rescheduling will be made after payment confirmation. (Please see Section 5 for arrangement of special cases, such as inclement weather).
4.5) Decrease in ticket quantity is not allowed once the payment is made. Any unused quota will be considered as forfeited with no refund.
4.6) Should organization wish to increase the number of participants, please inform HKCDM at least two (2) weeks prior to the visit date. Request will be accepted only if maximum capacity has not been reached.
4.7) If additional payment is required, a new invoice will be issued for additional participants and organization must settle payment within three (3) business days.
4.8) If the payment cannot be settled by the payment due date or if the application is not duly completed, Hong Kong Children’s Discovery Museum reserves the right to cancel the application or deny request without prior notice.
4.9) Take Home Kit
4.9.1) Sample of the kit is available for viewing only at CDM.
4.9.2) The number of Take Home Kits (hereinafter known as "kit" or "kits") provided will be based on the number of child participants indicated in the receipt.
4.9.3) If additional Take Home Kits are required, the maximum number of additional kits that can be purchased will be the same or not more than the total number of complimentary and additional staff. The cost of each additional kit is $30.
4.9.4) If even more additional kits are required, there will be a charge of $38 per kit.
4.9.5) Teacher-in-charge and a CDM staff will check the number of kits together and sign for receipt. Once the teacher-in-charge has signed for the kits, CDM is not responsible for any loss of any kits and any activity card(s) or components that are inside the kit.
4.9.6) After payment is confirmed, if the school wishes to have the kits delivered directly to the school within 14 working days before or after the field trip, a contact person's name, phone number and delivery mailing address should be emailed to booking@childrensdiscoverymuseum.hk. If the school does not inform CDM of the arrangement of the kits after 14 days of the visit date, the kits will be considered as forfeited.
4.9.7) CDM will use SF Express and payment of their service will be paid by the school upon delivery. Any loss or damage during delivery will not be CDM's responsibility.
4.9.8) If the school wishes to arrange another delivery method, the school must bear the responsibility to organize and pay for the delivery. Any loss or damage will not be CDM's responsibility.
4.9.9) Each child's field trip fee includes one (1) child's entry fee and one (1) kit. If the school doesn't require any kits, price deduction from the field trip fee is not permitted.
5) Special Arrangement for Inclement Weather & COVID-19
5.1) In the occurrence of the following events, affected organizations are required to reschedule their visits to a new date within one month of the original date of visit:
5.1.1) Social Welfare Department announces arrangements of suspension of welfare services, or;
5.1.2) The venue is not suitable for any activity due to inclement weather.
5.1.3) Any groups with participants whose body temperature is higher than 37.5 degree Celsius (as indicated by the temperature detector used by HKCDM) or to those who show symptoms of respiratory infections or highly infection disease. HKCDM reserves the right to refuse entry of any groups with participants.
5.2) Should organizations be unable to make their rescheduling request within the above time, tickets will be deemed as forfeited with no refund.
6) The field trip is conducted in Cantonese or English. Any requests/ special needs should be indicated on the application form.
7) Participants must be punctual in arriving at the designated gathering location or the Museum 10 minutes before their time of visit. Latecomers will not be entertained, and the program cannot be extended beyond the scheduled time.
7.1) Visitors must leave the museum within the designated time of the reservation. If visitors leave the museum after their designated end time later than 10 minutes or more, a charge of HK$1,000 will be applied upon exiting. If visitors leave after their designated end time by 30 minutes or more, in addition to the $1000 charge, an additional charge of HK$100 per person shall be applied upon exiting for every 30 minutes. The museum reserves the right to refuse any booking or entry for those who have not paid their overtime fees.
8) NGO groups who wish to have 5 people or more to eat at the G/F will be required to inform us. A cleaning fee will be charged. Applicants should make the G/F booking at the same time of the submission of the Field Trip application.
9) Copyright, Photography and Filming
9.1) Photographs and videos may be taken by CDM staff during your visit. Admission to the museum signifies your permission and agreement for the museum to take and use photographs and videos of your organizations for educational and promotional purposes. Applicants must indicate on the application form and notify the museum staff before the field trip starts if they do not wish to be photographed or filmed.
9.2) CDM reserves the right to photograph, film, record or otherwise reproduce the image and/or sounds of any person who has agreed without payment to any person.
9.3) Commercial photography and filming are strictly prohibited except with the prior written permission of CDM.
9.4) For non-commerical photography and filming, please indicate your request on the application form for permission. The images or videos may be published or reproduced for non-commercial purposes with the written permission from CDM and the user must acknowledge Hong Kong Children's Discovery Museum.
9.5) Unless authorized by CDM in advance, copying, adapting, distributing, or providing such information is strictly prohibited for non-commercial and commercial use.
10) Participants of the program are required to travel to the gathering location or the museum on their own and at their own expense.
11) Program content and exhibits may be subject to change without prior notice.
12) All participants must comply with HKCDM’s Terms and Conditions, and Disclaimer which are accessible on HKCDM’s website. Hong Kong Children’s Discovery Museum shall be under no liability or responsibility for any loss of any kind or any damage to any property of any person in the museum.
12.1) Visitors must abide by the government's latest epidemic prevention policies.
13) Hong Kong Children’s Discovery Museum reserves the right to change the Terms and Conditions at any time or make the final decision on application procedure and approval.
14) Any disputes connected in any way to the booking will be resolved by Hong Kong Children’s Discovery Museum Ltd. in its absolute discretion.
15) In case of any discrepancies between the English and Chinese versions of these terms and conditions, the English version shall prevail.
Last revised on July 9, 2024.