2024 Fall Friends+ Play Package Terms and Conditions

1) "2024 Fall Friends+ Play Package": $1,480 (Original price). "Friends of CDM" can purchase a package at an early bird rate of $1,300 on or before 10 September 2024.

2) "2024 Fall Friends+ Play Package" ("Package") can be purchased in units of one child and one adult.

3) "2024 Fall Friends+ Play Package" offerings consist of:
a) Free entry of one 1.5 hour walk-in session per day from Tuesday to Sunday and public holidays (excluding privately booked sessions)
b) 20% off Friend Tickets Discount (Maximum of two children and two adults to enjoy the discount for one 1.5 hours walk-in session per day)
c) 10% off for a one-time private booking^

* Offer number 1 and 2 must be completed as walk-in transactions.
* Offer number 3 can be completed by filling out the "Private Booking form" found on our website.

4) Package Validity Period: 17 September to 31 December, 2024
Private Booking Validity Period: 17 September, 2024 to 16 September, 2025

5) If any tickets were redeemed/purchased for after September 17, 2024, but before the purchase of the package, no refunds or an exchange for services is permitted for those redeemed/purchased tickets.

6) Interested parties must sign up online to purchase the Package. Payment must be made online. Completed transaction record must be uploaded during the application.

7) If you do not receive a confirmation email from us within seven (7) working days, please first check your junk folder. If there is still no email, please email: shop@childrensdiscoverymuseum.hk.

8) Upon purchasing "2024 Fall Friends+ Play Package", the full name of child/ren and up to three names of adults names are required. A photo of each child is also required as part of the application, as a <Friends+ ePass> will be created using the child's full name. The listed names of the adults will also be included.

9) "2024 Fall Friends+ Play Package" holder is responsible to provide complete and accurate information when purchasing the Package. CDM is unable to accept liability for any loss due to inaccurate information.

10) All offerings from this Package cannot be used in conjunction with other codes or discounts. If the number of tickets purchased exceeds the applicable limit of the Promo Code, the additional tickets will be charged based on the ticket price listed.

11) 20% off Friend Ticket Discount can only be purchased by "2024 Fall Friends+ Play Package" holder onsite on the day of the session. No pre-booking is allowed. Sessions quotas and the quota of number of people allowed per session for entry are limited and are processed on a first come first served basis.

12) "2024 Fall Friends+ Play Package" is non-transferable and cannot be exchanged for other goods/services/merchandise.

13) If anyone is found with fraud elements or exploits the offerings in any means (at the sole discretion of the Hong Kong Children's Discovery Museum), the Museum reserves the right to disqualify them from enjoying the offer.

14) The admission procedure takes time. Please arrive at the museum ten minutes before your session and present the <Friends+ ePass> to our Discovery Staff.

Package holders must present the <Friends+ ePass> for verification of children, adults and number of people who are admitted for entry. Adults are limited to those who have been registered on the <Friends+ ePass>. If CDM cannot verify the identities of those listed, CDM may refuse entry for the entire ticket. Tickets that have been purchased will be considered used or price difference per ticket must be paid before entry. Under no circumstances will any redeemed tickets be refunded.

15) No compensation will be made for any late arrivals.

16) Re-entry for the same person is permitted within the designated period. Re-entry by a different person, adult or child, is not permitted. Any time away from CDM will not be compensated.

17) Friends Ticket Discount are only valid during normal operating hours of the museum. They cannot be used when there are:
a) private bookings; and
b) workshop sessions which require separate admission charges

18) Successful purchase of "2024 Fall Friends+ Play Package" means you agree to abide by the "Terms and Conditions", "Disclaimer", and "Health and Safety Measures". It is also your responsibility to inform and ensure that all the people in your group agree to the terms below.
1) Plan Your Visit: https://www.childrensdiscoverymuseum.hk/en/plan-your-visit/
2) Terms and Conditions: www.childrensdiscoverymuseum.hk/en/terms-and-conditions-shope
3) Disclaimer: https://www.childrensdiscoverymuseum.hk/en/disclaimer/
4) Health and Safety Measures: https://www.childrensdiscoverymuseum.hk/en/health-and-safety-measures/

19) CDM reserves the right to modify these terms and conditions, change or terminate the offer without any notice. In case of any dispute, CDM reserves the right of final decision.

20) If there is any discrepancy between the Chinese and English versions of these terms and conditions, the English version shall prevail.

(Last updated on 28 August 2024)